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Participants seated all the way round a long boardroom table, laptops and papers open in front of them

Turnshop · Leadership & Management

Leadership in Service

A good leader is one who knows the way, goes the way and shows the way.

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Leadership & Management

Who It Is For

  • Managers moving from running work to leading people
  • Leadership teams setting the weather for everyone below them
  • Anyone given the title and not the toolkit

How It Runs

  • One to two days, in person or online
  • Core concepts, reading, activities, video discussion and peer review
  • English and Urdu

What It Turns On

  1. 01

    Lead from what the role is for, rather than from where it sits on the chart.

  2. 02

    Read the human need underneath a performance problem.

  3. 03

    Set a vision the team can actually see, and show it in your own behaviour first.

  4. 04

    Hold the standard without holding the room by the throat.

The broad outline

  1. 01

    In context

    Tone and frame set, and the business case for visionary leadership made in the room's own numbers rather than a textbook's.

  2. 02

    Know

    The foundation is attitude, not technique. Vision as the thing that creates energy. The styles and practices available to you, and what each one costs.

  3. 03

    Go

    Leadership versus management. Position versus action. What it takes to think outside the role you were handed.

  4. 04

    Show

    Understanding human needs. The motivators and drivers of team performance. Aligning reward with the behaviour you actually want. And leading without running yourself into the ground.

  5. 05

    Close

    Action plans written for your own team, with names and dates on them.

What You Are Left Holding

  • A leadership action plan per participant
  • A shared language for what good looks like here
  • The behaviours your rewards are quietly encouraging, named
Expressing heartfelt gratitude to our inspiring speaker, Umair Jaliawala, CEO Torque Corp, for leading an exceptional Leadership and Team Building Workshop at NICAT. Your insights have truly ignited our passion for leadership excellence!
Team NASTAPLeadership & Team Building Workshop, NICAT, Karachi
Umair Jaliawala

Leadership and team building · Umair Jaliawala

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Ask about Leadership in Service

Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.