Turnshop · Service & Sales
Turn the Table — Negotiation Skills
You do not get what you deserve. You get what you negotiate.
Service & Sales
Who It Is For
- Sales, procurement and commercial teams
- Managers negotiating budgets, timelines and people internally
- Anyone who has agreed to something in the room and regretted it in the car
How It Runs
- One to two days, in person or online
- Live negotiations, recorded and dissected — including the ones that fail
- English and Urdu
What It Turns On
01
Prepare a negotiation before it starts, which is where most are decided.
02
Separate the position someone states from the interest underneath it.
03
Trade rather than concede, and know your walk-away before you need it.
04
Close a deal the other side will still honour in six months.
The broad outline
01
In context
The last negotiation you lost, and the moment it was actually lost — almost always before anyone sat down.
02
Know
Position against interest. Value against price. Your walk-away, and what it is worth to know it first.
03
Go
Preparation as the real skill: what you want, what they want, what each concession costs, and what you will trade for it.
04
Show
Live negotiations in pairs and teams, on cases built from your own market. Watched, recorded and pulled apart.
05
Close
Your next real negotiation, prepared in the room before you leave it.
What You Are Left Holding
- A preparation sheet you will actually fill in
- Your concession list, priced
- One live negotiation rehearsed against a hostile table
Next
Ask about Turn the Table — Negotiation Skills
Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.